©2025 Maison Horlogère Palmer
Last updated: September 4, 2025.
These general terms govern the use of the website and the contractual relationships between MHP - Maison Horlogère Palmer and any user or customer making an online purchase.
MHP - Maison Horlogère Palmer offers luxury watches and horology products for sale. The commercial offer is available online through the official website.
Orders are placed exclusively online. A pre-registration and online payment phase may be required for the pre-order of certain models during their launch. Order confirmation implies unconditional acceptance of these general terms.
Prices are shown in euros, including all taxes. For international orders, prices may be displayed in the local currency.
Accepted payment methods are exclusively secure online payments, through the solutions offered at the time of the order.
In accordance with applicable law, the buyer has a period of 14 days from the receipt of the order to exercise their right of withdrawal.
Returns must concern products in perfect condition, unused, and in their original packaging. Refund procedures will be provided to the customer upon processing their request.
Products are delivered within the timeframes indicated at the time of order. These timeframes may vary depending on the chosen model and will be specified to the buyer before purchase confirmation. In case of delivery delays beyond the control of MHP - Maison Horlogère Palmer, the company’s liability cannot be engaged.
Each product benefits from the statutory warranty of conformity and the legal warranty against hidden defects, in accordance with applicable legal provisions. Specific terms of commercial warranty or after-sales service will be provided and communicated to customers if applicable.
Users agree to use the website in compliance with applicable laws and not to infringe the rights of third parties or compromise the security of the website.
All content on the website is protected by copyright and trademark law. Any unauthorized reproduction is prohibited.
These terms are governed by French law. Any dispute regarding their interpretation or execution will be submitted to the competent French courts.