Commitment
& Security

At Maison Horlogère Palmer, your trust is our priority.

We are committed to providing each of our clients with a transparent, secure shopping experience, worthy of the excellence of the Franco-Swiss watchmaking houses we represent.

Authenticity Guaranteed

Every watch we offer is carefully inspected and comes with a certificate of authenticity. We only work with recognized partners and suppliers to guarantee 100% authentic timepieces, whether new or collectible, in perfect condition.

Secure Payments

Your online security is essential. That’s why our website uses the latest encryption technologies (SSL) and reliable payment solutions to protect your banking information. You can order your watches with complete confidence.

Data Security

Your personal data is protected and GDPR compliant. Your watch-related data is also secure, with both online and physical traceability that follows you worldwide at all times. Travel with peace of mind.

Protected Delivery

We understand that every watch is precious. That’s why all our shipments are insured and carefully packaged, ensuring your watch arrives in perfect condition. We work with carriers specialized in delivering valuable items.

Dedicated After-Sales Service

Our commitment doesn’t end at purchase. We remain available to answer your questions, track your orders, and assist you in maintaining your watch. Every timepiece deserves special attention.

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